JLL-owned Integral cuts pre-tax losses to £921,000 after shedding a fifth of staff

Integral UK cut its pre-tax loss to £921,000 in 2025, down from £8.8m the previous year, after a sweeping restructuring reduced its workforce by more than a fifth.

The JLL-owned building services and facilities management specialist recorded its seventh consecutive year of pre-tax losses but moved substantially closer to break-even. Directors prioritised profitability across engineering services and construction projects, trimming the contract portfolio and largely closing out legacy construction jobs.

What drove the turnaround?

Average staff numbers fell by 358 to 1,332, cutting the annual payroll bill to £87m from £104m.

Turnover fell 7% to £273m. The decline came in planned maintenance and reactive works, where revenue dropped to £174m from £196m. Project works moved in the opposite direction, edging up to £99m from £97m.

Integral set out the strategy in its own account of the year. The firm said: "The portfolios in the engineering service and construction projects divisions have continued to be rationalised to enhance profitability."

It added: "Meanwhile, steps to close-out legacy long-term construction projects have substantially concluded during the year."

The close-out of those legacy long-term construction projects removes a drag on the accounts that had contributed to seven straight years of pre-tax losses.

How does the JLL brand fit in?

The shake-up also changed how the business presents itself to clients. Integral adopted the JLL brand for engineering, projects and soft services delivery. Its specialist cooling and refrigeration businesses retain the Integral name.

The move ties the engineering operation more closely to its parent. Integral joined real estate services giant JLL in 2016. Before that, the firm had operated under the Integral name following a management buyout in 2005, and was previously known as Staveley Industries.

The rebranding gives JLL a unified front for building services delivery, while the Integral name survives in the niche cooling and refrigeration units where it retains specialist recognition.

What comes next for the firm?

Directors now see a strong facilities management pipeline and scope to win more work through JLL's wider client base, according to the company.

That positions the slimmed-down business to chase volume through its parent's relationships rather than through the broad, lower-margin contract portfolio it has spent the year cutting.

With losses narrowed to under £1m, a return to pre-tax profit in the current financial year would mark the firm's first since at least 2019 — the point at which its losing streak began — and would test whether the smaller, JLL-aligned model can deliver sustainable margins.